Yes, in the unlikely event that your VersaWand fails to work within the 1-year limited warranty period due to a defect in workmanship or materials, we will, at our discretion, replace your product free of charge. To file a warranty claim, please visit our warranty page.

Expedited orders (two-day and one-day shipping) are prioritized in our queue for rapid processing, however that not does guarantee your order will be delivered within 2 days. By requesting 2nd Day shipping, you will ensure that your order will be delivered within 2 business days after it has left our facility. We make every effort to ship all orders daily, however due to heavy volume we are not always able to do so. Also, UPS and FedEx do not count Saturdays, Sundays, or holidays as part of their expedited services.

If the original packaging and seal is still intact, you may return the product to us within 30 days from purchase. You will receive a refund back to your original purchase source, less a 15% restocking fee. Shipping charges are not refundable.

To return an item to us, please contact us first for further instructions.

Yes, please refer to the order confirmation email you received after your purchase. We'll update you every step of the way, from order confirmation to delivery.

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Yes! We'd love to work with you if you are interested! Please visit this page and we'll be in touch!